The capability to dispatch email correspondence using an alternate deal with inside the Microsoft 365 surroundings permits customers to transmit messages that seem to originate from a special, pre-configured identification. For instance, a person would possibly possess a private mailbox however be licensed to ship messages seemingly from a workforce or departmental deal with like “assist@instance.com,” with out instantly accessing the underlying mailbox.
This function is especially precious for sustaining constant branding, managing communications from shared roles, and preserving person privateness. Traditionally, directors needed to grant “Ship On Behalf Of” permissions, which clearly indicated the precise sender. Using this mechanism improves readability and professionalism by presenting a unified and recognizable sender identification to recipients. It centralizes outgoing correspondence, permitting for simpler monitoring and administration of communications from particular teams or initiatives.