The phrase refers to a state of affairs the place a person trying to entry or work together with an electronic mail message encounters an unresponsive state. This lack of responsiveness sometimes manifests as an incapability to maneuver the insertion level throughout the electronic mail physique, choose textual content, or activate interactive parts akin to hyperlinks or buttons. For example, a person would possibly attempt to reply to a message however discover the cursor frozen, stopping any enter.
This example is important as a result of it disrupts communication and may impede productiveness. Traditionally, such occurrences had been typically linked to limitations in software program or {hardware} efficiency, significantly in older programs with restricted processing energy or reminiscence. Resolving it requires customers to troubleshoot the underlying trigger, which could vary from easy utility restarts to extra complicated system diagnostics.